Tasks:
Determine and establish office procedures and routines
Oversee the classification and rating of occupations
Schedule and confirm appointments
Manage contracts
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Respond to employee questions and complaints
Order office supplies and maintain inventory
Greet people and direct them to contacts or service areas
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
Set up and maintain manual and computerized information filing systems
Perform data entry
Provide customer service
Perform basic bookkeeping tasks
Consult with clients after sale to provide ongoing support
Additional information
Transportation/travel information:
Public transportation is available
Work conditions and physical capabilities:
Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Repetitive tasks
Personal suitability:
Ability to multitask
Excellent oral communication
Excellent written communication
Flexibility
Organized
Accurate
Client focus
Reliability
Time management
