This job contributes to Amato Gelato Cafes’ success by assisting the manager in executing store operations during scheduled shifts. This job deploys teammates and delegates tasks so that teammates can create and maintain the Amato Gelato Cafe experience of Italian Culture and Lifestyle for our customers. Cafeteria Supervisor is responsible for modeling and acting in accordance with Amato Gelato’s guiding principles.
company operating name: Amato Gelato Cafe
business address: 7-2104 Kensington Rd NW, Calgary, AB T2N 3R7
title of the position: Cafeteria Supervisor (NOC 62020)
vacancies: 3
job duties:
- supervise and direct café staff and assign daily tasks;
- work with the management team to implement proper division of responsibilities;
- provide hands-on leadership and support to café staff;
- schedule staff and adjust schedules in accordance with operational needs;
- ensure quality control and follow food safety and food handling procedures;
- support safety officer to enforce regulations, laws, and established policies;
- conduct routine inspections of incoming food and beverage products for quality assurance;
- prepare, calibrate, and monitor food and beverage machinery to obtain optimal production levels;
- perform inventory and order supplies (beverage & food products);
- train and evaluate new staff members;
- ensure the highest level of customer service;
- address customers’ complaints or concerns
- maintain records of sales, waste, labour cost, and cash reports;
- prepare shift summary reports and communicate daily goals and progress with the management;
- able to work periodically in walk-in freezer;
- able to lift boxes weighing up to 15 lbs;
- support staff during peak business hours and able to cover shifts when needed;
- full knowledge of café menu products and preparation.
ability to supervise: 5-10 people; Food service counter attendants and food preparers
terms of employment: permanent full-time; 35 hours per week
language of work: English
wage: $18.50 / per hour (plus gratuities)
start date: as soon as possible
employment conditions: morning, day, evening, weekend
- the hours will vary depending on operational needs
- weekend and evening availability is required
benefits package offered: N/A
location of work: 7-2104 Kensington Rd NW, Calgary, AB T2N 3R7
skills requirements:
- education: no educational requirement
- work experience: 3-5 years of experience in Food Service/Hospitality Industry
- certification: ProServe program
- personal suitability: team player, customer focus, effective interpersonal skills, excellent oral communication, attention to detail, effectively work in fast-paced environment and cope under pressure
contact information / how to apply:
- E-mail address: [email protected]
*Applications will only be accepted via the above e-mail address. Due to the busyness of our store, please refrain from calling the Café or applying in-person. If this posting is posted, it means we are still accepting applications. Only candidates selected for the interview will be contacted. Thank you for your interest in working with us!
*The Employer will first consider Canadian Citizens, Permanent Residents, and applicants who are already in Canada under open work permits. The Employer is willing to support the LMIA process in support of Permanent Residence and the Work Permit Extension for suitable candidates who already hold open work permits.
