USER SUPPORT TECHNICIAN
INFANTRY PICTURES INC.
200- 805 MANNING ROAD NE suite 7
CALGARY, Alberta T2E 7M8, Canada
Salary: $35.50/Hourly
Job Type: Full Time, Permanent
Start Date: As soon as possible
Language: English
Minimum Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Positions Available: 1
Experience: 1 year to less than 2 years
Description:- At Infantry Pictures Inc, we are looking for a fulltime permanent User Support Technician. Must be able to work morning, evening, Flexible hours. May need to work independently.
Job Duties:
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Skills and Abilities:
· Organized, Reliable
· Team Player
· May need to perform repetitive tasks.
All groups are invited to apply for example: Students, Youth, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada. Canadian Citizens and Permanent Residents will be given preference.
Apply by email ONLY to: [email protected]
If interested please submit your resume for review.
We thank all applicants for their interest, however, only those selected to proceed in the selection process will be contacted.
