USER SUPPORT TECHNICIAN
Global Studios Inc
15,2016 Sherwood Drive, Sherwood park, Alberta, T8A 3X3, Canada.
Salary: $29.50/Hourly
Job Type: Full Time, Permanent
Start Date: As soon as possible
Language: English
Minimum Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience
Positions Available: 1
Experience: 1 to less than 7 months
Description:- At Global Studios Inc, we are looking for a fulltime permanent User Support Technician. Must be able to work morning, evening, Flexible hours. May need to work independently.
Job Duties:
· Give access to computer networks
· Report on the performance of computer systems and networks
· Provide advice and training to users in response to identified difficulties
· Collect, organize and maintain a problems and solutions log for use by other technical support analysts
· Supervise other technical support workers in this group
· Provide business systems, network and Internet support to users in response to identified difficulties
· Perform Web-server backup and recovery operations
· Provide customer service
· Manage incidents
Skills and Abilities:
· Organized, Reliable
· Team Player
· May need to perform repetitive tasks.
All groups are invited to apply for example: Students, Youth, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada. Canadian Citizens and Permanent Residents will be given preference.
Apply by email ONLY to: [email protected]
If interested please submit your resume for review.
We thank all applicants for their interest, however, only those selected to proceed in the selection process will be contacted.