Skip & Mag Holdings Ltd. dba Dairy Queen located at 1250 Dogwood Street, Campbell River BC V9W 3A4 Canada is hiring Restaurant Assistant Manager for a full-time and permanent position.

Job requirements

Languages: English

Education: Secondary (high) school graduation certificate

Experience: Minimum one year experience at supervisory or managerial level in the food service industry is required

Job details:

Salary: $37.00 hourly for 30 to 40 hours per week

Tasks:

Assist the General Manager in planning, organizing, directing, and evaluating daily restaurant operations to meet financial, service, and quality objectives.
Manage operations during assigned shifts, ensuring compliance with Dairy Queen standards for food quality, speed of service, and customer satisfaction.
Implement and monitor company policies, PRIDE systems, food safety practices, and health and sanitation standards.
Participate in budgeting, cost control, and financial reporting by monitoring sales, labor costs, and inventory levels; take corrective actions where required.
Support recruitment, onboarding, training, coaching, and performance evaluation of staff; recommend promotions and staffing adjustments.
Supervise and motivate team members, maintaining a positive work environment that promotes cooperation, efficiency, and employee retention.
Ensure adherence to cash control and security procedures; review shift reports and financial summaries.
Address escalated customer concerns professionally to maintain loyalty and repeat business.
Assist in developing and executing local store marketing activities, seasonal promotions, and community engagement initiatives.
Maintain a safe and healthy work environment by enforcing compliance with ServSafe®, occupational health, and food handling regulations.
How to apply

By email: [email protected]

Only apply to this job if:

You are a Canadian citizen, a permanent or a temporary resident of Canada.
You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.